Tuesday, August 7, 2018

Don't be a BOSS - be a LEADER

By: Brigette Hyacinth
Author: The Future of Leadership: Rise of Automation, Robotics and Artificial Intelligence 🔹 Keynote Speaker 🔹

I've worked for many bosses but few leaders. Working under a bad boss can make a good job even in the best company, unbearable. As the saying goes, people don't leave bad jobs, they leave bad bosses.

Here are the 4 types of bad bosses that make employees want to quit companies:

1) “Marionette” - In an age of uncertainty, many managers are yielding to this trap of just playing it safe to preserve their position and privileges. They just follow orders. They are mere puppets and exude no loyalty to employees. It's demotivating working for a manager who does not stand up for their team. If you make a mistake they quickly turn into judge, jury and executioner. It's hard to feel passion for a job when you experience this.

2) “King Kong” - Some bosses when they reach to the top immediately forget where they came from. These type of managers possess a superiority complex and like to draw the distinction between management and staff. It is dreadful to work under a manager who is more worried about pushing their weight around than building relationships. Great leaders don’t talk down to their employees. They treat everyone with respect.

3) “Superman” - They think the organization revolves around them. Some start behaving like they are the owners of the company. This trap includes making all of the decisions solo, ignoring feedback you don't like and taking the credit." Letting your ego get ahead of you and thinking you know it all is a sure path to failure. Showing some humility and vulnerability allows you to strengthen relations with your team.

4) “Taskmaster” - Their sole focus is on the bottom-line. They use the carrot and stick approach to motivation which clearly doesn't work. Continuously drilling employees is a sure way make them unhappy at work. Micromanagement suffocates, demoralizes and kills creativity. These managers get so caught up in the bottom line that they forget to treat people with dignity and respect. Very few bosses show empathy towards their team members and this helps improve overall morale and performance.

" An employee's motivation is a direct result of the sum of interactions with his or her manager." - Bob Nelson

Then there is the LEADER. A leader coaches, supports and inspires. He/she puts the interests of their team before their own. Leaders develop safe atmospheres where risk-taking and feedback is welcomed. They take care of their team. The focus is to help everyone around them succeed. They push their team to grow and become their very best. A leader never leaves any of his team members to hang out dry. When a leader is at the helm, employees feel valued and appreciated. The corporate world is littered with managers but lacks leaders. Employees long for managers who are leaders.

Lauralee emailed me this: "I worked for a company in Brussels a few years ago when my brother had cancer. In that year, I had 10 weeks leave visiting him and then, when he died, attending his funeral). When I asked my manager, Eric how I could repay the company for all these extra holidays, he simply replied "they weren't holidays, don't worry about it". To this day, Eric was the best manager I ever had... I would walk over hot coals for him!"

Bad bosses cost the world economy an estimated $360 billion in productivity.

Employee engagement is at an all-time low (32%). Usually when an employee has an issue with their company, it has to do with something regarding their manager. Companies need to take a closer look at their managers and their leadership style. Employee engagement is more of a manager issue. 75% of American workers say their boss is the worst and most stressful part of their jobs. How bad are they? Bad enough for 65% of respondents to say they’d rather have a new boss over a pay raise. Can a manager become a leader? Yes, it's possible. Sometimes it just takes being human and developing your people skills. Technical skills alone do not keep employees motivated. In this Artificial Intelligence economy, the new smart is not determined by IQ but by EQ. It's about listening, relating, collaborating and connecting with your team. This takes humility, authenticity and empathy.

Studies have shown that leading with vision, inspiration, and purpose, produces better bottom-line results as well as happier, more engaged employees. If we want employees to feel commitment to the organization; we need to show we respect and value them. The "human touch" makes all the difference. If you want to make a lasting positive impact - Don't be a boss, be a leader!



Monday, August 6, 2018

A Pound of Butter (Honesty)

There was a farmer who sold a pound of butter to a baker. One day the baker decided to weigh the butter to see if he was getting the right amount, which he wasn’t. Angry about this, he took the farmer to court.

The judge asked the farmer if he was using any measure to weight the butter. The farmer replied,

“Honor, I am primitive. I don’t have a proper measure, but I do have a scale.”

The judge asked, “Then how do you weigh the butter?”

The farmer replied;
“Your Honor, long before the baker started buying butter from me, I have been buying a pound loaf of bread from him. Every day when the baker brings the bread, I put it on the scale and give him the same weight in butter. If anyone is to be blamed, it is the baker.”


Moral of the story: In life, you get what you give. Don’t try and cheat others.

The Group of Frogs (Encouragement)

As a group of frogs was traveling through the woods, two of them fell into a deep pit. When the other frogs crowded around the pit and saw how deep it was, they told the two frogs that there was no hope left for them.

However, the two frogs decided to ignore what the others were saying and they proceeded to try and jump out of the pit. Despite their efforts, the group of frogs at the top of the pit were still saying that they should just give up. That they would never make it out.

Eventually, one of the frogs took heed to what the others were saying and he gave up, falling down to his death. The other frog continued to jump as hard as he could. Again, the crowd of frogs yelled at him to stop the pain and just die.

He jumped even harder and finally made it out. When he got out, the other frogs said, “Did you not hear us?”

The frog explained to them that he was deaf. He thought they were encouraging him the entire time.


Moral of the story: People’s words can have a big effect on other’s lives. Think about what you say before it comes out of your mouth. It might just be the difference between life and death.

Thinking Out of the Box (Creative Thinking)

In a small Italian town, hundreds of years ago, a small business owner owed a large sum of money to a loan-shark. The loan-shark was a very old, unattractive looking guy that just so happened to fancy the business owner’s daughter.

He decided to offer the businessman a deal that would completely wipe out the debt he owed him. However, the catch was that we would only wipe out the debt if he could marry the businessman’s daughter. Needless to say, this proposal was met with a look of disgust.

The loan-shark said that he would place two pebbles into a bag, one white and one black.

The daughter would then have to reach into the bag and pick out a pebble. If it was black, the debt would be wiped, but the loan-shark would then marry her. If it was white, the debt would also be wiped, but the daughter wouldn’t have to marry the loan-shark.

Standing on a pebble-strewn path in the businessman’s garden, the loan-shark bent over and picked up two pebbles. Whilst he was picking them up, the daughter noticed that he’d picked up two black pebbles and placed them both into the bag.

He then asked the daughter to reach into the bag and pick one.

The daughter naturally had three choices as to what she could have done:
1. Refuse to pick a pebble from the bag.
2. Take both pebbles out of the bag and expose the loan-shark for cheating.
3. Pick a pebble from the bag fully well knowing it was black and sacrifice herself for her father’s freedom.

She drew out a pebble from the bag, and before looking at it ‘accidentally’ dropped it into the midst of the other pebbles. She said to the loan-shark;
“Oh, how clumsy of me. Never mind, if you look into the bag for the one that is left, you will be able to tell which pebble I picked.”

The pebble left in the bag is obviously black, and seeing as the loan-shark didn’t want to be exposed, he had to play along as if the pebble the daughter dropped was white, and clear her father’s debt.

Moral of the story: It’s always possible to overcome a tough situation throughout of the box thinking, and not give in to the only options you think you have to pick from.

The Right Place

A mother and a baby camel were lying around under a tree.

Then the baby camel asked, “Why do camels have humps?”

The mother camel considered this and said, “We are desert animals so we have the humps to store water so we can survive with very little water.”

The baby camel thought for a moment then said, “Ok…why are our legs long and our feet rounded?”

The mama replied, “They are meant for walking in the desert.”

The baby paused. After a beat, the camel asked, “Why are our eyelashes long? Sometimes they get in my way.”

The mama responded, “Those long thick eyelashes protect your eyes from the desert sand when it blows in the wind.

The baby thought and thought. Then he said, “I see. So the hump is to store water when we are in the desert, the legs are for walking through the desert and these eye lashes protect my eyes from the desert then why in the Zoo?”



The Lesson: Skills and abilities are only useful if you are in the right place at the right time. Otherwise they go to waste.

Tuesday, July 31, 2018

You can't buy Employee Loyalty; You must EARN it

By: Brigette Hyacinth
Author: The Future of Leadership: Rise of Automation, Robotics and Artificial Intelligence 🔹 Keynote Speaker 🔹


According to research conducted by Gallup, 75% of workers who voluntarily left their jobs did so because of their bosses and not the position itself. When employees feel disconnected, undervalued, and unappreciated, it doesn’t take long for them to jump ship and look for another job that will recognize their contributions. Often poor management lies at the heart of an employee’s departure. Employees are loyal to their boss before they are to the organization. In the end, people don't quit their jobs. They quit their bosses.
Many managers think that employees are automatically loyal just because they’re getting a regular paycheck. The truth is loyalty isn’t for sale. Loyalty has to be earned. All the money, perks or well-structured team building exercises, will not retain employees if you keep treating them poorly. If your company has high employee turnover, maybe it's time to look in the mirror.

Train people well enough so they can leave, treat them well enough so they don't want to. - Richard Branson

To increase Employee Loyalty- A Greater Focus must be placed on how you Treat your Employees:

* Don’t treat employees like machines – Employees want to know that their employer understands the need for a work/life balance and respects their personal time.
* Create opportunities for growth and development – Always make sure there are ways your employees can grow and can do work that inspires them.
* Recognize Employees' efforts and accomplishments - Everyone wants to feel appreciated. Frequent sincere recognition keeps your team engaged and productive.
* Don't micromanage - Trust employees. Give them autonomy and breathing space to get their work done.
* Provide adequate training and support. Training demonstrates a company’s commitment to employees in terms of personal and professional growth.
* Show Empathy. Show that you care. Very few bosses show empathy towards their team members and this helps improve overall team morale and performance.
* Open Communication - Communicate often with employees and welcome feedback. Listening and acting on employees viewpoints demonstrates that you value their opinion.

ERIC sent me this: "I actually received a phone call saying my wife was on the way to the hospital and my district manager. was with me and when I informed him that I was leaving he asked me to give him 5 more minutes. That moment I lost all respect for him and I am actively looking for a new job after 17 years of loyalty."

Employees are the backbone of any organization. In the end, people make companies successful. Any strategy or business plan relies on motivated and engaged people to make it happen! This is why the most successful companies focus on people and relationships, and make sure both are not just managed but lead and cared for as good as humanly possible. Happy employees are always willing to do more; they will go to great lengths to help the company grow.

Loyalty is a two-way street. If you want employee loyalty, you must first give it. Employees spend half of their lives at work. They are not asking for much. Employees want to work in an environment where they are valued. Sometimes it's the little things that you do, that counts the most. A little respect and empathy goes a long way. If you want to get the best out of your employees - Treat them well.


Thursday, July 26, 2018

A promise is about to be a wind...

He promised to give me some special packet for my achievement and I decided to join with him. This is about my new career!

Until now, 45 days I have been in this new world. I noticed my paid had no that packet included and I questioned him.
He kept silent…
I refollowed up…
He told me he would talk face to face with me…
But he still kept silent…
So I talked to him first…
He said that’s sensitive,
We should talk in meeting room!

Nevertheless, I didn’t care but I still raised it up which was indirectly forced him to answer me.
He told me he didn’t prepare it yet but only in draft (and seems a draft after I reacted!). I was damn surprised to hear his words!!!! I looked at him with empty eyes I could imagine myself…
He was trying to calm me and of course, I did try to calm myself best of the best too. He promised again that he would raise it up to the head of department for approval and it may take time.
This was his confession!
What if the head of department rejects this proposal?
Why did he offer me if he didn’t do anything at all?
And if I didn’t ask and kept silent, would this encouraging packet become just nothing?
Then, his promise is about to be a wind…

I’m looking to see his action in further as he promised this second time. He said he would do it next week.
The amount of encouraging packet isn’t much at all, very less one and my problem here isn’t all about the money but TRUST! I trust him, I believe in his words and right now, I started feeling like I was cheated…
He chose me to be his subordinate from many candidates, I do appreciate that and at the same time, I also chose him to be my superior! I didn’t get only his offer. Well, no uses to talk about those offers since I already rejected all in order to be here. I wish my choice this time won’t go wrong again!

I’m so frustrated at the recently,
I’m feeling silly,
I feel empty,
I don’t wanna see him,
Yet, he re-promised to process next week,
So all I can do, is to be calm and let’s see how is it?!

I hope he won’t make me feel regret to choose him as my boss… I hope and I wish! :(




This is March 26, 2025 in my country…

I can’t believe I often come back to my blog diary most of the time because of disappointment, painful soul, broken heart and I want to shou...